Shipping policy

At Il mio negozio, we aim to deliver your order quickly and safely. All orders are processed within 1–3 business days, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with your tracking number so you can follow your package until it arrives.

Estimated delivery times are: United States & Canada: 5–12 business days, United Kingdom & Europe: 7–15 business days, Australia & New Zealand: 7–15 business days, and Rest of World: 10–20 business days. Please note that these are estimates and actual delivery times may vary depending on your location and possible customs delays.

Shipping fees are calculated at checkout based on your location and order size. From time to time, we also offer free shipping promotions, which will be clearly displayed on our store. For international orders, customs fees, duties, or taxes may apply according to your country’s regulations, and these charges are the responsibility of the customer.

While we do our best to ensure on-time delivery, delays may occasionally happen due to factors beyond our control such as customs processing, weather conditions, or postal service issues. We appreciate your patience in such cases.